Goa: Innovative Payment Gateway


It is India’s smallest state by area and the fourth smallest by population. Goa is one of India’s richest states with a per capita income – two and a half times that of the country as a whole. It was ranked the best-placed state by the Eleventh Finance Commission for its infrastructure and ranked on top for the best quality of life in India by the National Commission on Population, based on 12 Indicators. The state is divided into two districts: North Goa and South Goa. According to 2001 Census, the literacy rate in Goa was 82.01 per cent, which has increased significantly to 88.70 per cent in 2011. Looking at the awards for this year, Goa won two SKOCH Order-of-Merit in the Finance category and one in e-Governance.

Key Achievements

In the Finance section, the Excise Department, Government of Goa won an Order-of-Merit each for Goa Excise Management System (GEMS) and Goa Directorate of Accounts for its e-Challan Payment Gateway system. The objective of GEMS was to develop a complete workflow based system by covering all the functionalities of the department so as to move towards a Green Office. As a result, now it just takes 60 minutes to process an application versus 2-3 days earlier. The e-Challan system is a payment gateway portal for government departments to offer online payment services and it has greatly benefited a large section of citizenry and even the administration. With this, the e-Receipt can be submitted online to the department concerned as proof of payment.

The e-Governance project, implemented by the Corporation of Goa (A Government of Goa Undertaking, termed the ‘State wide e-Tendering Solution with e-Payment Integration’ has also resulted in great benefits. The e-Tendering solution product TenderWizard has ensured that tenders can be submitted form any place in the world and without visiting the tender calling office and a great degree of transparency and smoother document flow has also consequently ensued.

It is heartening to see that the State Government is continuing with its efforts to bring about sustainable and all-round development of the State. Mission-based governance boards with broad participation of stakeholders to develop policy and audit the progress and a common shared registry of citizen, business, project, asset, receipts and expenditure to ensure successful implementation of the development strategy will go a long way in ensuring further and faster development.

(Comments are welcome at info@skoch.in)

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